Privacy Policy

PipsAura ("we", "us", "our") operates the trading education platform at pipsaura.com. For privacy-related questions, contact PipsAura Support at +92 336 9596653 via WhatsApp.

We collect information you provide directly and data generated when you use the platform:

• Account information: name, email address, password (stored as a secure hash, never in plain text).
• Profile & membership data: tier (free, syndicate, prestige), notification preferences, referral codes.
• User content: forum posts, journal entries, trade logs, and settings you save on the platform.
• Payment-related data: transaction references from payment processors (we do not store full card numbers).
• Communications: emails we send (welcome, password reset, notifications) and support messages you initiate.
• Technical data: IP address, browser type, device information, cookies, and usage logs for security and performance.

We use your data to operate and improve PipsAura:

• Create and authenticate your account.
• Provide access to features based on your membership tier.
• Send transactional emails (account creation, password reset, notifications you opt into).
• Process payments and manage subscriptions through third-party providers.
• Moderate community content and maintain platform security.
• Respond to support requests.
• Analyze aggregate usage to improve the product (not to sell your personal data).

PipsAura uses essential cookies to keep you signed in. When you log in, we set an httpOnly session cookie (pipsaura_token) containing a signed JWT. This cookie is required for authenticated features and is not accessible to client-side JavaScript.

We may also store limited preferences in your browser's localStorage (e.g. UI state, cached user display name) to improve your experience.

You can clear cookies through your browser settings, but this will log you out and may reset certain preferences.

Account and platform data is stored on secure servers using an SQLite database with industry-standard practices including password hashing (bcrypt) and signed authentication tokens.

We use HTTPS in production to encrypt data in transit. Access to production systems is restricted to authorized personnel.

No method of transmission or storage is 100% secure. We work to protect your information but cannot guarantee absolute security.

We use trusted third parties to deliver parts of our service. These providers process data according to their own privacy policies:

• Payment processing: Stripe (and local payment methods where applicable).
• Email delivery: SMTP providers (e.g. Amazon SES, Resend, or similar) for transactional emails.
• Hosting & infrastructure: cloud servers used to run pipsaura.com.
• Community platforms: Discord, WhatsApp, Instagram, TikTok (when you choose to join — governed by their policies).

We do not sell your personal information. We may share data only when necessary:

• With service providers who help us operate the platform (under confidentiality obligations).
• When required by law, court order, or to protect the rights and safety of PipsAura and its users.
• In connection with a business transfer (e.g. merger or acquisition), with notice where required.

We retain your account data for as long as your account is active. If you request deletion, we will remove or anonymize personal data within a reasonable period, except where retention is required for legal, security, or accounting purposes.

Email logs and security records may be kept for a limited period to prevent abuse and maintain audit trails.

Depending on your location, you may have rights to access, correct, delete, or export your personal data. You can:

• Update your display name in Settings.
• Manage email notification preferences in Settings.
• Request account deletion by contacting PipsAura Support.
• Request a copy of data we hold about you by contacting support.

PipsAura is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has created an account, contact us and we will delete it.

PipsAura serves traders globally. If you access the platform from outside Pakistan, your information may be processed on servers located in other countries. By using PipsAura, you consent to this processing.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect changes. Significant updates may also be communicated via email or an on-site notice.

For privacy questions or requests, contact PipsAura Support:

WhatsApp: +92 336 9596653

Website: pipsaura.com/community